Workplace experience services

Making every working day, wonderful.

The best workplaces are full of people who want to be there. People who feel connected, supported and motivated to do their best work.

Our workplace experience team cares about your people, your culture and your real estate as much as you do. We create memorable moments and meaningful experiences that bring your space to life.

Whether you're an occupier creating a better experience for your people or an owner looking to increase the appeal and performance of your asset, workplace experience plays a critical role. Great experiences help occupiers attract and retain talented people by creating workplaces where employees feel connected and motivated to do their best work. For owners, they help build occupier satisfaction and loyalty, creating destinations where people choose to spend their time and where businesses want to stay.

Workplace experience services

We provide debt advisory services across the UK, helping clients navigate complex markets to agree the right funding solution that meets with their bespoke needs and aligns with their wider investment strategy, whatever the market conditions.

Workplace experience strategy

Transform every aspect of your workplace offering, delivering the full potential of your asset, strengthening occupier experience and creating a destination where people choose to spend their time.

Visitor and occupier experience

Reception, lobby and office management services that elevate first impressions, strengthen brand perception and create welcoming and memorable experiences.

Experience ambassadors

The best and brightest people who truly love what they do, creating a sense of belonging through positive interactions, meaningful connections and exceptional day-to-day experiences.

Workplace technology and app design

Intuitive digital solutions that simplify the workplace experience, improve engagement and make it easier for people to access spaces, services and information through connected workplace technology.

Resource and visitor booking solutions

Make it easier for people to access spaces, services and workplace amenities with intuitive booking and visitor management solutions.

Event planning and management

Workplace events that strengthen culture, encourage collaboration and build vibrant workplace communities.

Hospitality management

Workplace hospitality experiences that bring people together, strengthen community and create workplaces people enjoy spending time in.

Wellbeing programmes and initiatives

Experiences and initiatives that support wellbeing, encourage participation and help people feel their best at work.

Community and local partnership programmes

Meaningful connections between workplaces, occupiers and local communities that create value for people, organisations and places.

Workplace analytics and experience insights

Understand how people use your workplace, identify opportunities for improvement and make more informed decisions with workplace analytics and experience insights.

Meet, greet, repeat. Visitor management, workplace hospitality and ambassador services

What can we say, we know how to make an entrance.

From the moment colleagues and visitors arrive, we're ready with the warmest of welcomes. At every stage of the journey, a purposefully designed and consistent experience that reflects your brand and culture, is delivered by our expert team who care about your property as much as you do.

That's the reason we call our ambassadors your “experience architects”. From pre-arrival communications and premium welcomes to tech-enabled meeting room and space management, we create experiences that feel seamless from start to finish.

Meaningful connections and memorable first impressions help create workplaces where occupiers, employees and visitors feel valued. The kind of experience that encourages people to keep coming back.
 

Good days by design. Employee experience, wellbeing and workplace community programmes

We love making sure everyone in your space feels safe, supported and able to do their best work.

Experiences that help people connect with your organisation, your culture and each other can have a lasting impact on how people feel about where they work. And that’s where we come in.

Whether it's celebrating a work anniversary, marking a major milestone or hosting an event of any size, we know how to bring people together.

Because when people feel a sense of belonging, workplaces become more than somewhere to work. They become destinations people actively choose to spend time in. By creating opportunities for people to connect with each other, workplace amenities and the communities around them, we help organisations strengthen workplace culture while helping owners create engaging destinations that support occupier engagement and long-term loyalty.

Wellbeing means different things to different people. It might be healthier choices, support when it's needed most or opportunities to connect with colleagues and the wider community. Whatever matters to your people, we create experiences that help them recharge, connect and thrive.

Great workplace experiences help organisations strengthen employee engagement, wellbeing and workplace culture, while helping owners create places where occupiers want to stay, grow and succeed.

And we're checking all the health and safety, compliance and risk management boxes along the way.
 

Smooth operators. Workplace operations, technology and analytics

We make great service feel effortless.

Smooth workplace performance starts with the right foundations. Problems are resolved before they affect your people, helping create an environment where employees, occupiers and visitors feel supported every day. Our flexible, proactive and responsive teams believe nothing is too big, too small or too challenging to handle, supported by reliable systems and proven processes behind the scenes.

The best workplace technology feels almost invisible. It makes everyday tasks easier, improves access to spaces and services, and helps people get more from the workplace. Through workplace apps, resource booking systems, visitor management and workplace analytics, we create more connected experiences while providing the insight needed to continually improve workplace performance.

The people using your workplace tell an important story. By combining their feedback with operational data, we help you understand how your spaces are being used and where improvements can be made. The result is a better occupier experience, stronger workplace performance and more effective use of space.

The result is a better experience for your people and greater insight into the performance of the workplace itself.
 

Your workplace. Your way. Workplace experience solutions designed just for you

No two workplaces and no two days are the same.

That's why workplace experience solutions should shouldn’t be either. They should reflect your culture, ambitions and goals and that’s the approach we always take when partnering with you.

Whether you're looking to strengthen workplace culture, improve occupier satisfaction, increase engagement with workplace amenities or enhance the appeal and performance of your asset, we'll work with you to design the right solution.
 

"For me, workplace experience is about people. I'm passionate about creating environments where individuals feel valued, connected and inspired."

Connect with Carly Jarvis
Head of Workplace Experience

Richard Day

Connect with our Workplace Experience team

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